Bisco Solution Copy Trade, Inc.

Company Description

Company Profile ABOUT Bisco Solution Copy Trade, Inc. Bisco Solution is the Philippines’ market leader and the country’s leading importer of world-class remanufactured photocopiers. It also provides other copy center-related supplies and services. Bisco Solution began its operation in 2006, tying-up with a certain copier company, and by June 2, 2010 we started to deal as BISCO SOLUTION COPY TRADE, INC. The company is developed further to cater to small, medium, and large scale enterprises which include individuals who are interested in quality refurbished photocopiers at a fraction of the price of a new photocopier. We in Bisco Solution offer a wide variety of products and reliable services that will work with you and your business. Through our Customer Care Program, our team assures that customers are satisfied with our upper hand support and assistance. Bisco Solution apprehends the significance of the Return of Investment (ROI) of every organization and understands its customers’ need for high quality products. We also offer a massive range of photocopier parts and consumables to support the continuous operation of every machine. These and the other services are our way of attending to the advantage our valued customers. MISSION STATEMENT • Bisco Solution is committed to high customer satisfaction, giving the best quality photocopiers and lifetime after-sales support to all business consumers. • We aim to become part of the success of every photocopying enterprise that continuously renders quality printing services. • We realize High Quality, High Speed, and Low Cost as our company trademark. IT IS OUR COMMITMENT TO SERVE OUR CUSTOMERS WITH HIGH SATISFACTION Sales Service We are a distributor/dealer of reconditioned copiers in the Philippines and our machines are distributed anywhere in the country. Our units, which are all imported from Korea, are fully reconditioned from top to bottom. We see to it that the prices are very affordable with consideration to the specification of units. We further underline that you, our customers, will definitely receive your required copiers at a very reasonable price. Our Sales & Marketing Staff are very professional when it comes to dealing and providing your desired unit. Discounts and Promos are in reserve for every transaction. • Customers can open our website to see our latest offers and to check the details of our services. • Our phone helpline will also provide reassurance to assist you with choosing any of our products and services. Rental Services We also offer rental of Xerox machines specifically Digital/Laser Copier (not analog) for either office or business use, at a very reasonable price. We make sure to provide you the best quality units that can match your requirements that are economical and profitable. Maintenance Services Bisco Solution has one of the most comprehensive maintenance service plans in the country thus; no other dealer or manufacturer can match the quality or reliability of our products and services. We treat our customers as our partners and teach them about equipment preventive maintenance (PM) and proper machine assistance to avoid maintenance cost due to disoperation or improper assist of errors. Regular diagnostic checks ensure that your copier is performing at the most optimum rate. Preventive service work also ensures that any glitches in the products are sorted out before they reach our customers. Due concern shown in this regard will mean that problems are not escalated and do not become the source of lost man hours. Our Technical Engineers are professionally trained and highly skilled in reconditioning and troubleshooting of Xerox Machines especially with Canon and Ricoh Aficio. Our service technicians provide their services all over the country which only assures that we in Bisco Solution are always ready to support you. We secure 3 to 8-hour response within Metro Manila, even in the Visayas and Mindanao regions. We use modern equipment for a much precise and faster services. This is a call to all Equipment users across the country, to choose us as your service provider so you may take advantage of our range of service programs and options. Our professional service engineers and technicians are well-trained, experienced, and regularly re-certified to keep up with new technologies. Great service and quality personnel make Bisco Solution the best fit for any consumer who’s looking for the best quality refurbished copier. Technical Assistance Our Technical Support Team assists customers for a free and lifetime Technical assistance in dealing with their queries and problems, via phone. Proper scheduling of services is also provided by our technical assistance staff for reliability and accountability. Copy Centers/Job Orders To provide students and consumers affordable copy rate is our mission in our Copy Centers. We install Copy Centers in Caloocan, Novaliches, and in some schools in Quezon City. We offer fast, clear, and low rates to our clients especially for large-scale volume copying. Deliveries/Forwarder We render free delivery of Big machines within Metro Manila. We also deliver over Luzon, from Ilocos down to Bicol and Camarines Norte. We also provide delivery to the Visayas and Mindanao regions thru our tied-up Forwarder/Trucking Services such as 2GO, Pambato, Rosam, Aginsuod, Daily Overland, Top Gun, and AP Cargo, I-Merex among others. We deliver consumables and parts thru LBC, DHL, JRS, and FedEx among others. For payments, we accept cash, credit cards, dated Check and bank deposits thru BDO, MetroBank, PNB, and other banks. Money transfer thru Pera Padala, MLhullier, Cebuana, and others, is also accepted. To purchase units from Bisco Solution will always give you total service satisfaction because “We’re doing our Best” to furnish you with good quality of Xerox Machines.