Call Center Solutions

Engage your Customers with the MOTION unique technology: Open Channel, Real Time, Powerful, Effective and totally integrated with Asterisk™. DVCOM Technology provides the best Customer Journey Experience using the Voice, Web Chat, E-Mail, SMS and Fax channels with our Contact Center Solutions Dubai. Take advantage of the advanced Contact Management and Cally Square IVR designer modules. Empower you call center adding the channels you need with our Contact Center System! Open Channel makes it possible to integrate your custom channels, whether they are new social media, messaging solutions and video interactions and beyond! Agents will benefit from the Unified Agent Desktop bar to manage multiple STATUS and TASKS according to their SKILLS using a unique environment. The XCALLY Engine can be deployed either on dedicated servers, on a virtual machine or even on the cloud, supporting SIP trunking and all the PSTN lines, along with a flexible pricing model including monthly flat rate or perpetual licenses based on concurrent agents and IVR channels. We provide Call Center Solutions with all the reporting features in it and Contact Center Solutions which is an omnichannel Solution.