ARTIC ICT SYSTEMS

Company Description

COMPANY PROFILE PHYSICAL ADDRESS KWIKFIT BUILDING HENDERSON STREET BLANTYRE CONTACTS: +265 (0) 88 8 326 865 +265 (0) 88 4 588 929 +265 (0) 88 4 583 960 E-MAIL: [email protected] ARTIC ICT SYSTEMS CELL: +265 (0) 88 8 326 865 +265 (0) 99 6 565 938 E-MAIL: [email protected] +265 (0) 88 4 588 929 +265 (0) 88 4 583 960 COMPANY PROFILE Artic ict is a privately owned and operated company, dedicated to providing ARTIC ICT SYSTEMS customers with the best products and services on the market. Delight our customers with the direct attention they deserve. We intend to give our customers the best ICT solutions to their problems, satisfy their ICT needs by relentlessly working with them to identify their needs. Our operations are unique and dynamically in response to clients in a sense that we identify our clients ICT needs and provide solutions to improve day to day operations in the organisation. Our ultimate goal is to provide quality and up to date ICT products and services hence, the company’s personnel not only qualified but experts in hands on service delivery. In order for our personnel to provide up to date service and products they strive to update themselves with technological advancement. GEOGRAPHICAL LOCATION OF PREMISES Our office is located in kwikfit Building along HENDERSON STREET Drive near TOTAL service station across steers. MISSION Our unique business model is based on configuring, integrating and maintaining innovative business solutions designed to meet our client’s strategic and operational ICT needs. We call this connective intelligence. At Artic ICT SYSTEMS, our customers will always be our main focus and in the future, we will continue to focus on providing excellent, effective and innovative ICT solutions that strengthens and improve our client’s business needs. VISION Our vision is to become the most dependable ICT solutions company in Malawi and surrounding countries. We intend to achieve this by providing top quality ICT products and services. OBJECTIVES Our objectives were established as follows: • To be responsive to client’s needs, provide superb quality customer service, achieve, and attain client intimacy. • Develop a reputation for delivering practical solutions that meet client requirements • Provide rewarding work for employees • Build network of business contacts. STRATEGIES Our strategies deliver long-term commercial benefits based upon our client key business requirements. The strategies involved are economical, efficient, durable and flexible and allow the organisation to respond rapidly to both market and customer needs. • Customer outreach through ICT proposals suggesting possible solutions to existing systems if there are any problems and introducing automation of organisation operations. • Providing the most profession services through recruitment of IT professions that have hands on knowledge • Providing quality and affordable products through partnerships with reputable ICT companies. • Ensuring that each project is completed on time, to the customer’s satisfaction and within the estimated budget. • Referrals to customers inform of discounts, warranties etc. as a token of gratitude for doing business with us. BENEFITS In doing business with ARTIC ICT SYSTEMS, clients will be able to enjoy the following benefits: • Cost effective IT solutions • Efficient and accurate operations of the organisation • In time delivery of quality products and services • Community development through providing employment to Malawian nationals. PRODUCTS AND SERVICES We offer the following products and services: PRODUCTS DESCRIPTION Desktops Personal computers Laptops Portable computers Servers Network computers Routers Network devices Security Systems Security devices cipher locks, biometric locks, CCTV systems, alarm systems etc. Barcode scanners Point of sale devices Printers Output devices Scanners Input devices eg document scanners, barcode readers. Computer accessories RAMs, HDDs, keyboards, mouse e.t.c UPS Uninterrupted Power Supply devices Surge protectors Power cuts protection devices Switches Network devices Hubs Network devices Cables Various cables used to connect devices CAT5 cables, coaxial cables, USB cables e.t.c. Wi-Fi network adapters Wireless network device Internet dongles Wireless network device SERVICES 1. COMPUTER SYSTEM INSTALLATION, MAINTAINANCE AND UPGRADES. We are experts in installation of computer systems like Point of Sale systems, Accounting systems, Payroll systems, web based systems etc Point Of Sale systems (POS) These are systems that records day-to-day sales, monitor customer behaviour and help in stock monitoring and management. ACCOUNTING SYSTEMS We also install and configure accounting systems packages like sage, pastel, which helps in accounting purposes, makes work easy, and the outcomes are accurate. PAYROLL SYSTEMS These systems help in the human resource management in terms of salary payments managing day-to-day attendance of employees these comes in software packages and devices like biometric machines so we can install and configure these kind of systems. WEB BASED SYSTEMS These are type of systems that mostly use computer network to access them and people can remotely access these kind of systems e.g ordering systems which can be done using this type of systems instead of using paper and wait to get to the office and process the order this can be accessed using tablets, laptops and Mobile phones and processed immediately which makes it faster and the results are accurate. . 2. COMPUTER NETWORK DESIGN, INSTALLATION AND TROUBLESHOOTING DESIGN Different organizations have different structures and sizes hence the required type of network needed in the organization so ARTIC ICT SYSTEMS takes its time to design the type of network that suits an organization needs. INSTALLATION After designing the type of network an organization needs we then implement the design that’s installing all the network cables, devices and configuring TROUBLESHOOTING This is the process of finding problems such as network printer not responding etc in the network if there is any and we try to solve them so that day-to-day processes can continue without any interruptions 3. DATA BACKUP We are experts in data backup this is storing data on other machines in case of unforeseen circumstances like crashing and theft. There are two types of data backup this can be offsite and onsite OFFSITE Offsite backup systems these are type of systems, which you back up your data at a different location so ICT Universe limited have experts in these systems. ONSITE The other one in onsite where the backed up data is stored on the same location 4. REMOTE ACCESS AND MOBILE COMPUTING These are new systems whereby an employee can access his or her desktop or files from his mobile device away from the office, which make it easy to work away from the office accessing files direct to the computer. 5. CONSULTANCY This is a survey to see how we can best solve a clients ICT problem in the sense of reduction of costs for the company and making profit through implementation of ICT systems in the company or improving the existing system so that the company can function efficiently. 6. WEB SITE DESIGNING Artic ICT SYSTEMS specialises in designing web solutions to meet your business needs and challenges spot on. We plan, design, develop and maintain web solutions that drive comprehensive, value adding, client specific, affordable integrated solutions. Our web designs work properly on any device and are designed to improve user experience for website visitors. We offer: • Static web designs • Dynamic web designs • Responsive web designs • Website re-designing • E-commerce web designs • Database system web designs Currently we support the following companies, organisations and individuals on their ICT services -knight frank limited Malawi -Multicoms limited Malawi -Modern interiors furnishings - Imperial finishing’s -Mawila lodge -Doogles Malawi Lodge -Malawi Law Society We are also currently hosting websites that we designed and we designed the following websites -www.dooglesmalawi.com -www.malawilawsociety.net -www.jukeboxdream.com -www.mawilalodge.com -www.nihaonthambi.com - www.multicoms.com