chnstreet

Company Description

chnstreet company who offer custom shoes and bags. bulk order anddrop shipping is accepted. accept western union and money gram.How long does shippingtake We offers two worldwide shipping options for orders: Standardand Express. Available shipping options may vary depending on theproduct type, quantity ordered, and address type. Standard shippingtakes 7-10 business days. Express shipping takes 3-4 businessdays.Returning Damaged/DefectiveItemsIn cases of damage or defect, we can quickly arrange replacement ifyou provide a digital image of the damage or defect along with aclear description of the problem and preferred action (replacement,refund or credit) in an email to our customer support team. In mostcases, action can be taken as soon as we have this evidence fromyou. If the damage / defect cannot be verified over the phone orvia email contact, the item may be required to return to Artsaddfor inspection. Well then contact you with our next course ofaction.If you provided uswith the correct address we have it and it will show up correctlyon the shipping label.Can I track my order If your order is being shipped to the United States, you can trackyour orders in www.usps.com. You can also check your order statuson your ArtsAdd account.Ithink my package has been lost.Please note that all ship times are estimates and not guaranteed.If you do not receive the items within 4 weeks of the shipping dateplease let us know and we will take further action with theorder.Ireceived the incorrect itemsPlease send us a photo of the item(s) and any additionaldescription. We will review it and begin processing a replacementright away.How long willit be until I get my money back If you have requested a refund, be advised that returning fundsusually take 7-21 days to appear in the account used to make thepurchased (depending on the processing speed of the bank thatissued the funds). If you have requested an account credit, be advised that returningfunds usually take 48 hours to appear in your Artsadd account. Thiscredit, once available, may be used to make a purchase onArtsadd. If you have requested an exchange in a different size or style, anemail will be sent letting you know once the reprint has beeninitiated.What items can't be returned Our products are all custom made to order. This means you chooseexactly what you want to purchase and we produce it. We acceptreturns on orders that do not match the design criteria given to usby you the customer, if there is evidence that we have not provideda product of the standard you expect then returns are negotiable.However, we cannot accept return of non-defective products on thebasis of their design, or any other deviation in customerpreference since making the order. No items can be returned forrefund30 days after receipt. And we cannot accept the return ofused items.